Send request to inqueries@smartjobssl.com with subject "Account Deletion"
Common reasons:
- Unpaid membership fees
- Policy violations
- Suspicious activity
Click "Forgot Password" at login → Check your email for reset link
Uploaded reports are:
- Encrypted
- Visible only to verified employers
- Deleted after 6 months
❌ Fake job postings
❌ Age misrepresentation
❌ Sharing others' personal data
❌ Payment fraud
*Violators face account termination + legal reporting under Computer Crimes Act No. 24 of 2007*
- Restricted job categories
- Parental monitoring access
- No private messaging with employers
- Click "Report Candidate" on their profile
- We'll investigate and:
- Ban fraudulent users
- Notify authorities if forgery is detected
No. Duplicate postings will be removed. Each unique job counts toward your 10 free listings.
- Business Registration Certificate (BRC)
- VAT/TIN certificate
Free users get 10 applications. Upgrade to Premium Membership for unlimited applications.
Click "Report" on the listing or email inquries@smartjobssl.com with:
- Job ID number
- Screenshots of concern
Only age-appropriate categories:
✓ Retail assistants
✓ Tutoring
✓ Event staff (non-alcohol)
✓ Data entry
Membership fees are non-refundable except where required by Sri Lankan consumer law.
- Credit/debit cards (Visa/Mastercard/Amex)
- Bank transfers (Commercial, HNB, Sampath)
- Job Seekers: First 10 applications free → then annual membership
- Employers: First 10 job postings free → then annual membership
No. Duplicate accounts will be terminated immediately.
- Parent/guardian must email inquries@smartjobssl.com with:
- Completed parental consent form
- Copies of birth certificate + parent's NIC
- We'll activate a restricted account within 3-5 working days
- Job seekers aged 18+ (or 16-17 with parental consent)
- Legally registered employers
Still have questions?
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